Staff Biographies

Jump to: • Jennifer Fuller, Director     • Chris Heiser ("Poncho"), Custodian

Jennifer Fuller, Director

Jennifer Fuller was born and raised in Ohio; however, once married to a U.S. Navy man, she moved from coast to coast as she raised her twin boys and younger son. During this time, she worked in financial institutions as a loan officer for Commercial, Agriculture, Mortgage and various other loans.

After making Indiana her family's home, Jennifer began her flight instruction with a Catholic Priest in 1999 and received her private pilot's license in 2000. Not long after, she received her instrument rating. She served in the U.S. Air Force Auxiliary (the Civil Air Patrol) as Safety Officer, Finance Officer and Public Relations Officer. She flew for CAP for over 10 years as Counter-narcotics Pilot, Search & Rescue Pilot & Cadet & ROTC Orientation Flight Pilot.

Along with flying, Jennifer also volunteered and was active at Lourdes Friary (Franciscan Fathers, OFM) in Cedar Lake, IN. It was through the instruction of the priests there that she converted to Catholicism on Mother's Day in 2006.

After having over 13 years of certificated and uncertificated Theology and Biblical Studies she headed back to school and earned her Bachelors of Science, Multidisciplinary Degree (MLDS, Psychology and Religion). She continued her formal education and earned her Masters of Arts, Human Services, Christian Ministry. Wanting to make a difference, Jennifer took a position as Director of Personnel and Client Services at a Domestic Violence Shelter. She was called to her hometown to manage a Homeless Shelter/Soup Kitchen/Single-Room Occupancy Apartments until moving to Wisconsin to aid in caring for her aging parents. Having been familiar with Durward's Glen for over 26 years, she continued to come to the Glen for respite and prayer. In June of 2018, Jennifer accepted the position of Director of Durward's Glen.

Jennifer is devoted to her faith in Jesus Christ and is actively involved in St. Joseph's Parish in Baraboo, WI, serving as Lector, Eucharistic Minister of Holy Communion and Sacristan. She enjoys, beyond words, her sons and their families and her eight grandchildren, of whom she is quite proud.

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Chris Heiser ("Poncho"), Custodian

Durward's Glen Retreat and Conference Center, located in Baraboo, gained a supporter and advocate that had not been anticipated when they hired Chris Heiser eight years ago.

Lovingly referred to as “Poncho” (a nickname given to him as a child by his father), Chris has become a loyal employee and positive presence at the Glen.

Chris is a long time Baraboo native, having attended school and grown up here in town with his three brothers. Although he explored the Glen on a field trip in his youth and enjoyed visiting this location with his mother-in-law who suffered from Alzheimer's Disease, he never imagined his life path would lead him back there to work this many years later (especially after working on farms and as a precision welder previously). Chris serves as the sole custodian, ensuring that the Glen is ready for any variety of activities and events hosted at the retreat. He takes great pride in his work, and always wants everything to be placed and set up just right for weddings, social groups, funerals/visitations, festivals, and more.

The quiet and tranquility of Durward's Glen Retreat is so appealing to Chris. Sometimes as he is walking the grounds early in the mornings, he feels it is “just me and God out here”. Although this silent reflection time is meaningful to Chris, his favorite part of his role is chatting with all of the visitors who venture to take in the amazing sights and atmosphere that is Durward's Glen. He has visited with individuals from all over the United States, and he loves providing them with tours and historical information.

The only thing Chris may be more proud of (other than the Glen) is his family and their commitment to their jobs and local communities. His son, Brad, has worked at Ho-Chunk Casino for 19 years. Chris's wife, Delores, retired from the Wisconsin Dells School District after teaching for an impressive 47 years and being named a “Top Notch Teacher” in 2016. Following in his wife's footsteps, their daughter is a kindergarten teacher of 14 years in the Baraboo School District. Elizabeth (Gulden) was recently named Wisconsin's 2019 Elementary Teacher of the Year. While giving tours, Chris often tears up as he points out the newspaper clippings of his family that adorn the bulletin boards at Durward's Glen.

His family members', colleagues', and community members' adoration of Chris is just as great. There really is just no other man quite like him. His helpful nature, devotion to family, love for Baraboo, and kind heart can hardly be matched. He is not only a blessing to Durward's Glen and the entire staff there, but is a true asset to the Baraboo community as a whole.

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For more information about Durward's Glen Retreat and Conference Center, see the About Us page.